Weekdays: 10AM to 10PM - Weekends: 10AM to 12:00AM
By using our website, you agree to be legally bound by the Terms of Use and Privacy Policy. The following terms outline the current terms of use, noting that Missionplaybymattel.ae and BAAN Holding Group ("the operator of the center and its website") reserve the right to modify the Terms of Use at any time. We confirm that your continued use of the site depends on your acceptance of the terms in effect at the time of your visit.
Copyright and Permitted Use
We fully manage and own this website. Unless otherwise stated, all materials displayed on the site, including text, website design, graphics, logos, icons, images, as well as their layout and arrangement, are the exclusive property of Missionplaybymattel.ae. You are allowed to view, download, and print pages from the site for personal use only. You are not authorized to use, download, republish, or distribute any content from the site, in whole or in part, without prior written permission from us, unless otherwise explicitly stated.
Legal notices and various information are included on the site's pages. If you copy or distribute any content from the site, you must not remove these notices or attributions or any additional information attached to them.
Copyright Policy
We may terminate the privileges of any user who uses the site unlawfully to transmit copyrighted materials without obtaining a license, explicit permission, or relying on a valid legal defense or exception under the fair use doctrine. When you submit any information to the site, you warrant that the information does not infringe the copyright or other rights of any third party.
Your Responsibilities and Commitments
By visiting this website, you acknowledge and agree that you:
- Are at least 18 years old;
- That all materials you submit through the site or for inclusion in the site will not be copied or infringe upon or violate the rights of any third party, including trade secrets, copyrights, trademarks, trade dress, privacy, patents, personal rights, or other proprietary rights;
- Agree not to use our site or any content therein for any illegal or inappropriate activities.
Accounts
During the registration process, you will be asked to select a unique password to access certain parts of the site. You are responsible for maintaining the confidentiality of your password and account, and you are fully responsible for all activities that occur using your password. When logging into the site, you acknowledge and agree that you:
- Are the customer who registered for the services;
- Use the services only for permissible purposes;
- Are not a competitor of Missionplaybymattel.ae or its agent;
- Will immediately notify us of any unauthorized use of your password or account, or any other security breach;
- Will ensure that you log out of your account at the end of each session. Please notify us of any unauthorized use of your account or any potential security breach.
You also acknowledge and agree that you will not select or use another person's username to impersonate them, nor will you select or use a username that belongs to someone else without their permission. You are not allowed to choose or use a username that the Company, at its sole discretion, considers offensive.
Typographical Errors
In the event a product is listed with an incorrect price or incorrect information due to a typographical error or pricing mistake, or inaccurate product information received from our suppliers, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price. We reserve the right to refuse or cancel such orders whether or not the order has been confirmed, and whether or not your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly issue a credit to your credit card account in the amount charged.
Privacy Policy
We respect and seek to protect the privacy of all users of our website. Please read our current Privacy Policy available on a separate page.
How to Contact Us
If you have any comments or inquiries, feel free to contact us via email at hello@missionplaybymattel.ae or by phone at +971 2 491 4399.
Our support office operates from Sunday to Thursday, from 10:00 AM to 6:00 PM. During peak times or outside of these specified hours, please use the email mentioned above, and we will respond as soon as possible. For faster and better service, if you wish to contact us regarding an existing order, please mention the order number or your billing email address.
The Galleria Al Maryah Island
Abu Dhabi - UAE
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©2025 Mattel. Hot Wheels, Barbie, Mega and associated trademarks and trade dress are owned by, and under license by, Mattel and designate U.S. trademarks of Mattel, except as noted.
Misson: Play! By Mattel is operated by BAAN holding. This site is operated by BAAN holding.